Making a purchase could not be easier. Just go to our on-line store, select the grip/product and colour and add the product into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete your order.
We accept credit card payment. If you are shopping from North America or anywhere else outside the UK, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, overland mail or over the Internet.
When you receive confirmation of order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will al ways contact you first to ensure that the price is acceptable.
Shipping And Handling
2Thumb Grip Limited will dispatch your order either direct from the Company, or the principal stockist, or a third party order-fulfilment partner. For all orders Royal Mail Parcel Post, or equivalent carrier will be used and the price added to your order (free delivery applies where indicated). 2Thumb Grip Limited will use all reasonable endeavours to ensure appropriate secure packaging is used so that your putter arrives safely.
We aim to deliver your order right away subject to stock availability and volume of business. We will normally send your order to be with you in 7 business days. International orders are generally received in under 10 business days.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, 15% VAT is added. All other orders are VAT free.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee your satisfaction. 2Thumb Grip Limited operates a "no-quibble" returns policy. If you are not entirely satisfied with your product, return it within 14 days of receipt and your payment will be refunded.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01908 585232(International +44 (0) 1908 585232 ) or write to us at 2Thumb Grip Limited, 8 Browns Way, Aspley Guise, Bedfordshire MK17 8JA, England.
2Thumb Grip Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm